Pass Always Support

Get clear help from the Pass Always team

Tell us what you need help with. A clear ticket helps us route your issue and respond with the right context.

Ticket-based support

Each request has a number, status, priority, and full message history.

New ticket

Tell us what happened

Use a clear subject and include the paper, class, payment, or account detail involved.

Name

Account or payment

Include your registered email, username, or payment reference.

Paper or answer issue

Mention the class, subject, year, paper type, and question number.

Privacy request

Use the privacy category so the request is routed correctly.